A leading HVAC company operating in multiple locations across the U.S., with a franchise in England, faced challenges in increasing online visibility and lead generation. Despite having an established presence in Northern California, Virginia, New York, Georgia, and Illinois, their digital performance was not meeting expectations.
Website traffic was inconsistent, conversion rates were lower than industry benchmarks, and the Google Business Profile listings were underutilized.
The company needed a strong SEO and digital marketing strategy to improve organic traffic, user engagement, and most importantly, lead conversions. Over eleven months, we implemented a targeted approach that led to significant growth in bookings and business.
The HVAC industry is highly competitive, with businesses competing for visibility in local search results. The company struggled with low rankings for high-intent keywords, underperforming GBP listings, and a website that was not fully optimized for speed, mobile usability, and lead capture. A comprehensive website audit revealed performance issues that were affecting both user experience and search rankings. The site needed improvements in page speed, mobile optimization, and structured data implementation to ensure better indexing and visibility on search engines.
Additionally, their GMB profile listings were not fully optimized and lacked NAP consistency, leading to fewer local search inquiries. Many service pages lacked strong call-to-action elements, reducing their effectiveness in converting visitors into leads. These issues had a direct impact on bookings, which were not growing at the expected rate.
To address these challenges, we began by optimizing the website’s performance. Page speed was improved by reducing server response times, and implementing caching strategies. Mobile usability was enhanced to ensure seamless navigation, as a majority of HVAC service searches happen on smartphones. Structured data was also added to help search engines better understand and display the company’s services in relevant search results.
With the website’s technical foundation improved, we focused on local SEO optimization, and conducted keyword research to identify high-value search terms in the company’s service areas and incorporated them strategically across the website. Service pages were optimized for local searches, and new content was created to target location-based queries. The Google Business Profile listings were fully optimized with accurate business details, high-quality images, and customer reviews, resulting in a 21.6% increase in calls from GMB profile in just three months.
Conversion rate optimization was another crucial aspect of the strategy. Clear and strategically placed CTA buttons were added across key pages to encourage inquiries. Lead capture forms were redesigned to minimize friction, making it easier for users to submit their information. Trust signals, such as customer testimonials and industry certifications, were integrated to enhance credibility and drive more conversions. These efforts led to a 17% increase in key events, including calls and form submissions.
To further strengthen online visibility, we implemented a robust content marketing and link-building strategy. Educational blog posts and service guides on HVAC maintenance, energy efficiency, and seasonal service tips were published to engage users and establish industry authority. High-quality backlinks were built through partnerships with local businesses, industry directories, and reputable home improvement websites, improving the company’s domain authority and search rankings. These efforts resulted in an additional 5.4K sessions, reflecting a 20% growth in website engagement.
By addressing technical issues, optimizing for local searches, and improving lead capture strategies, the company successfully increased its digital presence and conversion rates. The growth in bookings showcases how a strategic, data-driven approach to SEO and digital marketing can drive substantial business results in the HVAC industry.